Made to order ring size exchangeUpdated 2 months ago
For Made-to-Order rings, we always ship a ring sizer prior to starting production on your ring. The ring sizer will help ensure the perfect fit! If you don’t get it perfect and need to resize the ring by a half size up or down, we will exchange the ring for free, just cover the cost of shipping.
Returns Timeline Window: 30 days from the original delivery date.
Exchange Timeline Window: 45 days from the original delivery date.
Click HERE to - Start your Exchange
Need help selecting the right size check out your Ring Sizer or use our Antler Rings Sizing Guide
Size Exchanges more than a whole size up or down: If you are exchanging a Made to Order ring for a whole size up or down, or more, a 50% resizing fee (from the total price of the ring) will be required.
14K Gold or Rose Gold Exchange: If you are returning a 14K Gold/Rose Gold ring for an exchange, a $75 fee is required. These rings are custom-made, meaning we will have to begin production of an entirely new ring. If you are returning a 14K Gold/Rose Gold ring for an exchange, and this ring shows signs of damage or wear, you will be charged a damage/restocking fee of $125. For more information, please refer to our Custom Fees Page.
Timeline: All Made to Order rings take between 3 and 6 weeks to produce. This includes size/style exchanges. If you need your ring expeditiously, simply just let us know and we are happy to assist with this.
Item(s) Condition: For an item to be eligible for a size exchange, it must be unworn, show no visible signs of wear, and include the original packaging. At the conclusion of the Online Exchange process, you must check the box indicating that you agree to the terms and conditions in order to proceed with your exchange. Antler Rings reserves the right to reject your submission if the terms and conditions are not met.
Sign of Wear Fee: If there are visible signs of wear or damage upon receipt, a Sign of Wear Fee will be charged.
Exclusions: Last Call items are considered Final Sale and are non-refundable and ineligible for returns or exchanges. All customized products are final sale due to the personalized nature of gifts. Last Call collection, ring sizer, promotional items, and gifts are final sale and not eligible for a size exchange.
Return Shipping: A minimal $7 shipping and handling fee will be charged for exchanges to cover costs.