About lifetime warrantyUpdated 10 months ago
We are proud to offer you an industry leading Lifetime Warranty for your Antler Wedding Ring purchase covering all our Men’s Metal Wedding rings and Women’s Engagement rings. Giving you added value in your Antler Rings purchase outside of becoming a member of the Antler Rings family! Our goal is to make you happy and to stay happy, so that you continue to trust us and shop our unique and exclusive products for the long haul and throughout all of life’s special moments from I LIKE YOU to I DO to I STILL DO and many more!
LIFETIME WARRANTY COVERAGE DETAILS
- Products Coverage: We believe in perfection. For any covered issues, customers will receive a ring that has been either fully repaired or replaced.
- No Hassle Lifetime Warranty Process: Enjoy a seamless process. Simply snap a photo, and our dedicated customer service team will handle the rest.
Contact Support HERE to File your Lifetime Warranty Claim
Exclusions: The Lifetime Warranty does not cover size changes due to weight loss/gain, scratches or damage incurred due to abuse or normal wear and tear, abnormal environmental conditions, exposure to harsh chemicals, negligence, use contrary to care instructions, or loss of the ring. Alternative metal rings are scratch resistant but not scratch proof. Gold or color plating will wear over time but will wear faster if exposed to harsh chemicals including hand sanitizer.
Lifetime Warranty Shipping: You will be charged a $7.00 Shipping Fee to cover the costs.
Design Replacement Assurance: If your original design is out of production, choose an item of equal or lesser value as a replacement. No refunds for less expensive designs. Replacement items for Antler Rings are not covered under a warranty.
Our goal is to provide exceptional service, and we understand that circumstances may vary. If you have unique circumstances outside the standard policy, we encourage you to contact our customer service team for personalized assistance - [email protected]
Note: Final Sale items and freebie/promotional items are not eligible for warranty coverage. Some exceptions may apply on a case-by-case basis. We do reserve the right to void the warranty if a customer is abusing the warranty or rings, as set forth in the exceptions. If you purchased prior to 11/1/2023 and your warranty has expired reach out to our Customer Service team for your coverage options with a new ring.
***The Lifetime Warranty is exclusively tailored for women's engagement rings, providing comprehensive coverage for manufacturing defects and everyday wear and tear. It offers lifetime assurance and ongoing support, reflecting our commitment to excellence in bridal jewelry.
On the other hand, the Limited Warranty is designed specifically for stacking bands included in wedding sets or right-hand stacker sets. It offers focused protection for these pieces, addressing their unique needs and ensuring they maintain their beauty and integrity over time.
Our dedicated customer service team is always available to assist you in selecting the perfect warranty for your needs. Contact us at [email protected] for any questions or assistance you may need.
With our Lifetime Warranty and Limited Warranty, you can enjoy your Antler Rings with confidence, knowing that we stand behind the quality and craftsmanship of our jewelry. ***